Now, launch the Ubuntu Terminal and use Terminal commands to mount the drive(s) and recover data. NOTE: You can use a system with Ubuntu OS installed on it or create a bootable Ubuntu USB stick to boot from it. In such a case, connect the drives to a system with Ubuntu Operating System (OS) to get back your data. Scenario 1: Synology Volume Crashed, even if the Drives are Healthy Ways to Recover Data from Crashed Synology Volumeĭepending on the given scenario, you can take appropriate action to resolve the volume crash issue and recover the data. To check these logs, navigate to:Īfter performing these tests/diagnostics, if you’ve found that the disks are healthy, it means there are problems with your Synology NAS. The disk logs can tell about the occurrence of a disk-related event such as I/O error, disk plugged in/out, etc. The health levels such as Warning, Critical, Failing, or Access Error are alarming situations. attribute ID 199 (UDMA_CRC_Error_Count) is not 0, it means that the disk has issues.Īlternatively, you can go to the History tab to view the drive health diagnosis results and the history of major S.M.A.R.T. Storage Manager > HDD/SSD > Health Info > S.M.A.R.T. status tells about the overall health of a drive. For this, go to Storage Manager and check the following: To check further about the problem, use Synology’s Storage Manager utility. If yes, it indicates a malfunction in the NAS disk. How Do I Know If the Problem Is with My Synology NAS Or Disk(s)?įirstly, you need to check if you’ve received bad sectors notification. Incompatible drives installed in Synology NAS.
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